Member Directory
Bonnie Mattick
MemberUnforgettable Outcomes, Intl. ®
15835 N. 2nd Avenue
Phoenix, AZ 85023
602-993-6691
cell: 602-418-1668
Bonnie Mattick, speaker, author and founder of Unforgettable Outcomes, Intl.® helps management in hospitality, restaurant franchises and hotel operations achieve unforgettable outcomes in the workplace by creating exceptional experiences for both their employees and the customers they serve. Through her speeches and workshops, you get the benefit of Bonnie’s more than 20 years of employee engagement and performance consulting with companies as diverse as Prudential Financial Relocation and Real Estate, MidFirst Bank, Bank of America, SunPower Corporation as well as some major franchise restaurant operations.
With an MBA from the University of Nevada – Las Vegas and an M.A. Ed. from Arizona State University, and her credentials at “kicking it up,” you get exceptional rapid results built upon cutting edge education, experience and expertise.
Bonnie’s uniqueness extends to kicking it up on one of the world’s most competitive stages –before her corporate career, she once danced with the Radio City Music Hall Rockettes!
Publications: Author of upcoming e-Book (2011) “Employees Engaged? How to Stage Unforgettable Outcomes For Your Business” Author – “SMEs – Your Secret Training Weapon”, a manual to help companies maximize their in-house expertise, published 2008. Author of “Create SME Champions” published in Training Magazine, October 2008. Co-author of “The Effect of Training on the Bottom Line”, published in the ISPI Performance Improvement Journal, May 2006.
Clients Served: SunPower Corporation, Oakland, CA; Bank of America, Government Lending, Jacksonville, Florida; Deer Valley Credit Union, Phoenix, AZ; MidFirst Bank, Phoenix, AZ; Department of Energy, Nevada Test Site, Las Vegas, NV; Prudential Financial, Intercultural Training, Phoenix, AZ.
From the member's website:
“We have kept our eyes open to our surroundings, and also our brains…in our subjects, we keep the joy of discovery, the pleasure of the unexpected, our subject itself must be the source of interest….”—Pablo Picasso Pablo Picasso, famous for his creative painting and sculptures had a very high creativity quotient. Wouldn’t you agree? I More…
As a club manager, are you concerned with how your staff interacts with your club members? You can develop employees and staff who respect and value the members and are more engaged in their jobs. I believe that staff engagement begins with managers. Managers who have a clear focus, hire the best staff and empower More…
Do you know what makes an engaged manager and do you know how your manager ranks? While working for a hospitality management company, I had a boss named Dennis who knew how to empower others and maximize employee engagement. Dennis was a senior-level manager there – He’d provide sufficient directions on projects and then empowered More…
Areas of Expertise:
Business Management
Customer Service
Decision Making
Facilitation & Facilitation Skills
Leadership
Organizational Effectiveness
Performance Improvement
Productivity Issues
bmattick - Updated: August 16, 2011
