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Colleen Kettenhofen
MemberBounceBackHigher.com
P.O.Box 74312
Phoenix, Arizona 85087
(623)340-7690
A highly sought-after award-winning speaker, author, and leadership expert, Colleen has the ear of hundreds of executives, managers, and supervisors. She interviewed more than 200 to find out job-critical secrets about employees that bosses don’t share easily. In straight-talk fashion, Colleen’s new book “Secrets Your Boss Isn’t Telling You” tells all, including direct comments from 11 top executives.
Why is Colleen such a popular speaker for top corporations and associations at conventions, sales and leadership meetings? She blends humorous slice-of-life stories with practical insights that are easy to put in place immediately.
More than that, Colleen interviews at least three attendees to customize your group’s program and guarantee its success. Her emphasis? Always on results!
Colleen is author of two books, “Secrets Your Boss Isn’t Telling You,” and the highly anticipated “Adopting Joy.” She is author of the 10-CD audio learning system “How to Turn Around Any Situation or Person.” A media veteran, she has appeared on numerous radio shows, and has authored over 40 popular articles on diverse workplace issues. Keynote and concurrent session client favorites:
Bounce Back Higher: How to Overcome Adversity When You Don’t Have a Choice
Achieving Personal and Professional Success: Renew, Refuel, Recharge!
7 Magic Wands for Making Difficult People Disappear
Bounce Higher Teams: How to Tune Up Your Team to Do Anything (No Matter What) Alternate title: Becoming a Powerful Leader: How to Effectively Manage People
Bounce Higher Presentations: Skills That Hit a Home Run with Even the Toughest Audience!
“It is very rare that a presenter can hold my attention for an entire day but Colleen was able to. I found everything she had to say extremely useful.” ~ Aaron Conroy, Kaiser Permanente
From the member's website:
Harold Fisher, radio host of Sirius XM Satellite’s The Daily Drum Dealing with difficult people, dealing with difficult people at work, how to deal with a difficult boss, managing difficult people. Listen to Interview -> Bookmark It Hide Sites More…
Chances are you know of leaders in your organization who were promoted to management positions based on their performance. In other words, they earned a promotion based on their “hard skills” or technical skills. They were promoted because they were doing an outstanding job – but it doesn’t mean they possess the necessary social skills - especially when managing More…
“Kind words can be short and easy to speak, but their echos are truly endless.” ~ Mother Teresa When dealing with difficult people, the word “kind” may not be the first thing that comes to your mind.Still, the above quote by Mother Teresa is a terrific one to remember so that we don’t become the difficult people More…
Areas of Expertise:
Change
Communication Skills
Conflict Resolution
Inspiration
Leadership
Organizational Effectiveness
Presentation Skills
Sales Skills
Team Building
ckettenhofen - Updated: May 9, 2012
