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Gloria Petersen, CPP


Global Protocol Academy, LLC
24 West Camelback Road
Building A545
Phoenix, Arizona 85013 USA

8554 West Keim Drive
Glendale, Arizona 85305

Gloria Petersen, CPP

Gloria Petersen, CPP

Gloria Petersen is founder of Global Protocol Academy. Her dynamic training and presentations have inspired audiences for over three decades to handle professional and social situations with class and finesse. Gloria is a graduate of the Protocol School of Washington® and other certifications include The Professional Image Institute, Dale Carnegie, and The Leadership Institute. Gloria is a renowned Certified Protocol Professional and author of “The Art of Professional Connections,” a four-guidebook series with companion Subject Matter Expert (SME) training modules. Her clients range from Fortune 100 companies to emerging entrepreneurs.

Her four-book series (available in soft cover and EBook formats), “The Art of Professional Connections,” is a valuable professional development resource for university career centers and corporate training orientations.

Visit Gloria’s websites to identify the area of expertise that best fits your needs: (customized programs), (speaker site), (book site); (train-the-trainer site).

From the member's website:
There is no RIGHT way to do The WRONG thing.
Knowingly or unknowingly, some people cross an unethical line by justifying the action at the time.  But justification does not make it right— “everybody does it so why shouldn’t I?” Some question whether “getting away with it” is …The post There is no RIGHT way to do The WRONG thing. appeared first on Gloria Petersen More
The Importance of Optimism During Difficult Times
There is no side-stepping the difficulties people must endure during this time. It takes grit, optimism, and a plan to get beyond setbacks. Focus on what you can do to make your life better. The pendulum does swing, and things will get back to normal; however,it will be a different kind of normal, andThe post More
Ensure Tangle Free Interactions
There has been no time in history where clear, concise, and courteous communication has been more critical.  Verbal, nonverbal, and written communication can be loaded with unintended pitfalls and can innocently derail any career or business strategy. How many times have you regretted saying something, however well-intended, that was completely contorted by the listener until More

Areas of Expertise:
Customer Service
Sales Skills
Self Help
Team Building

gpetersen - Updated: October 31, 2019
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